Customer Success Specialist

Atlanta, Georgia, United States · Customer Success- PALS

Description

We believe that delivering the right data to the right people at the right time will have a profound impact on student achievement! We are IO Education and we are on a mission to create an environment of seamless student and parent engagement, improved classroom efficiency and constant awareness of student achievement.

Come and be a part of our success – we are adding a Customer Success Specialist to our Team.The Customer Success Specialist will provide implementation and technical support to our PALS customers. They are the first point of contact and support for clients before, during, and after their purchase as well as for Tier I technical support issues. They handle everything from payment processing to providing login, usage, and resolution for all sites.


POSITION RESPONSIBILITIES

Requirements

IO Education is a privately-held education technology company. We've been building really cool products in education for the last 15 years and have a presence in classrooms all over the country. This is your opportunity to grow with us and help shape the future of the company.

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